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BharatPe Faces Backlash as Ashneer Grover Demands Transparency on Social Media

Netizens demand BharatPe reopen social media comments for accountability

15 May 2023

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Kunal Tyagi

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  • Ashneer Grover criticized BharatPe for disabling their social media comments section for 15 months.

  • BharatPe is a fintech company that allows merchants to accept digital payments through a UPI QR code.

  • Netizens are hoping BharatPe will reconsider and reopen their comments section for transparency and customer feedback.

Former managing director of BharatPe, Ashneer Grover, recently criticized the fintech company for switching off its social media comments section for 15 months now, claiming that investors are not able to get feedback from customers. Grover also alleged that BharatPe is the only Fintech or startup in the world that has switched off social media ever since he left. The move by BharatPe has surprised many netizens who believe that transparency and open dialogue can lead to valuable insights and build trust. They are hoping that BharatPe will reconsider and reopen their comments section to foster a more inclusive and accountable environment. However, the fight between BharatPe and Grover has been ongoing since his ousting and his wife's, Madhuri Jain Grover. 


Grover has criticized the fintech company's Chairman Rajnish Kumar before, and the company, in turn, filed a complaint against Grover and his family members for an alleged Rs 81 crore fraud. The Economic Offences Wing of the Delhi Police filed an FIR against them. The company welcomed the move by the EOW and accused Grover of running a vicious and malicious campaign against the company, its board, and employees.


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BharatPe is a fintech company that allows merchants to accept digital payments from consumers through a UPI QR code. Grover co-founded BharatPe but was ousted along with his wife after a clash with the company's board of directors. Since then, Grover has been criticizing the company's management and business practices on social media. In one such post, Grover criticized BharatPe's decision to limit or switch off comments on its social media profile. He claimed that this move is affecting the investors' ability to get feedback from customers. BharatPe has disabled comments on LinkedIn, on selected tweets, and limited comments on Instagram.


Grover's criticism of BharatPe's social media policy comes after he has been accused of fraud by the company. The Economic Offences Wing filed an FIR against Grover and his family members for allegedly committing an Rs 81 crore fraud. The company has accused Grover of running a malicious campaign against the company, its board, and employees. The FIR could result in serious criminal charges and up to 10 years of jail time for the accused.


Many netizens are surprised by BharatPe's decision to switch off social media comments for over a year. They believe that it is essential to ensure transparency and address customer concerns. Open dialogue can lead to valuable insights and help build trust. Investors and customers should have a platform to voice their opinions and share their experiences. They hope that BharatPe will reconsider and reopen their comments section to foster a more inclusive and accountable environment.


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